More questions? Email firstname.lastname@example.org and we’ll get back to you.
Do you test on animals?
Never! We love all animals, not just frogs, and stand against any testing on them whatsoever.
How long do HoliFrog products last?
All of our products have a 12-month freshness seal once opened and a 2-year shelf life unopened.
Where are HoliFrog products made?
Our products are formulated exclusively for us in the USA.
Can anyone use HoliFrog products?
Yes, our products are formulated for all skin types.
Do your products contain artificial fragrances or chemical preservatives?
All HoliFrog products are formulated without: both natural and synthetic fragrances, parabens and phenoxyethanol; we use plant derived preservatives.
See our HoliSh*t list for full list of banned ingredients.
What certifications do you have?
HoliFrog is leaping bunny certified.
What payments do you accept?
We accept Visa, Mastercard, Discover, American Express, Paypal, Apple Pay, and Google Pay.
Where do you ship to?
We ship globally to almost all countries.
What is your return policy?
We will accept returns within 30 days of purchase on unused/unopened products only. HoliFrog has the right to deny approval of refund on any product they feel has been used.
Can I cancel my order?
You may cancel your order if it has not been shipped. Please email email@example.com immediately. If your order has been shipped out, it cannot be cancelled or refunded until it's returned back in its original condition.
How do I check the status of my order?
To inquire on the status of your order, please go to www.holifrog.com, log into your account and choose "Order History" in the "My Account" page.
You can also email firstname.lastname@example.org with your order number and confirmation email and we will get back to you right away.
I received a damaged item, what should I do?
Please email email@example.com immediately with the photo of the damaged item and the order # and we will take care of it.